Custom Luminaries, Personalized Luminaries, Wedding & Holiday Luminaries

FAQ'S

Below are our most frequently asked questions. Please contact us if you have additional questions.

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How much is shipping? $8.95 US. At this time, we do not ship globally.

What does the "(+$10.00)" mean after the price?

Please do not concern yourself with this figure. It is simply Yahoo!'s way of identifying a price increase.

Do you have a catalog you can send me?
Because we are constantly updating our site and adding new products, we do not offer a print catalog as it would quickly be outdated. Please follow us on Facebook to be notified of new additions and discounts.

I don't trust ordering anything over the internet - can't I call in my order? We understand your concerns, but calling in your order is probably what you should not do - on our site or any other. Do you know where your credit card number is going? Is it being written down on a scrap of paper, then tossed carelessly away? You just don't know...but with Paypal, you are using a payment gateway that is absolutely secure - and guaranteed! If you are fraudulently charged for something, they will research it and reverse any unauthorized charges. When you pay through Paypal, we do not see your financial information. Now doesn't that sound great into today's somewhat scary online world? We thought so, too!

Is there a phone number I can reach someone at? Due to our busy production schedule, we respectfully ask that you contact us via email. This provides both parties a written confirmation of requests and any other communications.

Business Hours:
9AM - 4PM Central
Closed Weekends and Holidays
support@customluminaries.com

• Custom Luminaries are made using the highest quality materials available on the market.
• Custom Luminaries are proudly created in the USA!

Decorate your special occasion with beautiful custom luminaries.
Visit our sister siteEnchanting Quotes for beautiful vinyl wall quotes for your home.