ALL CUSTOM ORDER SALES ARE FINAL. The majority of our luminary products are MADE TO ORDER or are not part of an inventory that can be restocked.

Lost or Stolen Packages: Custom Candlelight is not responsible for packages that have been lost or stolen. Please be sure that orders are shipped to a secure location where they will not be lost or stolen. Your package will be delivered not requiring a signature release.

Additionally, we cannot be held responsible for the buyer's errors in selection of size, color or quantity.

We reserve the right to ship your package using the least expensive method. At this time all packages are shipped via the United States Postal Service, UPS Ground or UPS SurePost.